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Outlook Incoming Emails Disappear – How to fix?

Outlook is an amazing application which is widely used to send and receive emails at both a professional and personal level. The email program can also be used to manage different types of personal and professional data such as Calendar, Appointments, and entries such as contacts, notes, and tasks. While this email program by Microsoft is reliable and rarely run into trouble, there are certain issues that users face with their Outlook email due to incorrect configuration or settings. One of these issues that users generally experience is that Outlook incoming emails disappear suddenly. If the email messages in your Outlook program are also disappearing suddenly, you can consider overcoming the problem by following the information provided below.

Guide to Fix “Outlook Incoming Emails Disappear” Problem

When the incoming emails from our Outlook account begin to disappear, this generally occurs immediately or after a set or consistent time period. Generally, This problem occurs when a filter is applied to default view settings of the Outlook folder. So, if you have applied any filter to the default view settings of your Outlook folder, you will need to make changes to the filtering options. To know how to make the changes to the filtering options, follow the steps provided below.

NOTE: The emails disappearing from your Outlook folder are not actually getting deleted. They are getting filtered from the default view because of the filter configuration.

While the Filtering options may vary, however, below are some of the common filtering options you find in Outlook.

  • Keywords
  • Date Received
  • Size
  • Read/Unread Status
  • Importance
  • Sender/Recipient

Depending on the version of Outlook that you are using, the View options may vary accordingly. In order to change the view options in Outlook, you will need to follow the instructions provided below.

NOTE: The steps provided below are applicable for Outlook 2010 and later versions.

  1. Open Outlook on your computer and select the View tab located in the ribbon. You will be directed to the View
  2. Once you are in the View section, you will need to go to the Current View section and click on the View Settings
  3. In the View Settings option, you will need to click on the Filter
  4. Now once you are in the Filter option, you will then need to review the following tabs for any selection that could be responsible for filtering out specific messages such as Tasks, More Choices, Advanced,

While the above instructions will help you fix the “Outlook incoming emails disappear” issue, if you also wish to know how to create, change, or customize folder views in Outlook, you will need to go through the following information.

Steps to Create, Change, or Customize a View

As Views give you different ways to consider items in a folder, every Outlook folder, whether it is Inbox or Calendar, they allow you to personalize your view to change the arrangement of fonts, items, and different other settings. One of the most common changes to make in a view is to change the size of the Font in the message list, message composition, or reading window. To Change the Font or Font size, follow these steps:

  • In your Outlook program, go to the View tab and select View Settings.
  • Next, you will need to select Other Settings option in the Advanced View Settings
  • Then, you will need to select the Column Font or Row Font

NOTE: If you wish to make changes to the font size of the message preview, subject, sender name, etc. in the default Inbox view, you will need to select Row Font.

  • After that, you will need to select the font, font style, and size you wish, and then click on the OK button (three times) to save the changes you will make.

NOTE: If you wish to make changes only to the font or font size for the message preview, you will need to select the Font option under Message Preview.

To Change your Font or Font Size in the Reading Pane

NOTE: The following steps are for Microsoft 365 subscribers.

  • Click on the Percentage (generally 100%) located at the bottom right corner of the Reading Pane to see the Zoom While Reading dialog box.
  • Next, you will need to select one of the default percentages or you can enter your percentage.
  • Then, you will need to select the checkbox next to Remember my preference to keep your zoom level throughout all emails you receive.

If you are not a Microsoft 365 subscriber, the Zoom percentage will not save from a single email to the next. Every time you will try to switch emails in the reading window, you will manually need to zoom in or out. For this, you will need to follow these steps:

  • Use the Magnification slider located at the bottom right corner of the Reading Pane to zoom in or out in the Reading window.
  • Simply move the slider right or left to change the text size in the Reading

To Change the Font Size for Messages when Composing, Replying, and Forwarding

  • Go to File > Options > Mail > Stationer and Fonts.
  • Next, you will need to select the Font button for New mail messages or Replying or forwarding messages to change the size and color of the font when composing or replying to emails.
  • Then, you will need to click on the OK (twice) button to save the changes you make.

So, these are the instructions that you will need to follow to fix the “Outlook incoming emails disappear” issue.

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