Considering the importance of an email account, it can be quite frustrating if you are not able to login to your Windows Live Mail account. Getting error message stating account or password is incorrect when you have important official emails pending to be sent or read makes the situation even more apprehensive. And to add to the trouble is the possibility of your Windows Live Mail account being hacked.
In such circumstances, the only way to recover your account is by resetting its password. This will not only help you regain the access to your account but also eject hacker from having control of your account.
1.) On your web browser, go to Microsoft Sign-in page and enter your username (Email, phone, or Skype). Click Next.
2.) Click Forgot my password link on next window. You will be directed to a new page where you will get three options like these:
Select any option and click Next to proceed further.
3.) Now, enter the Captcha shown on the screen and click Next. On the next window, you will see three options like these:
If you select any of the first two options and click Send code, you will receive a Security Code on your phone/email (depending upon the option chosen).
Note: If you select the second option i.e. phone number, you will be asked to enter the last four digit of the phone number.
4.) Enter the Security Code on the subsequent screen and click Verify. You will get to Reset Password page.
5.) Enter the New Password in the prompted field and click Next. You will see a message that Your account has been recovered. Click Next to finish the process. This way you will be able to recover your Windows Live Mail account.
Note: If you select the third option I don’t have any of these in Step 3, you will be directed to a new page where you will be prompted to enter an email address different than the one you are trying to recover. Once entered, click Next. Microsoft will send a Security Code on the provided email address. Enter that Security Code in the prompted field and click Verify. Answer as many questions as you can on the subsequent pages and click Next whenever prompted.
Once you complete all the on-screen prompts, Microsoft will take about 24 hours to review the information submitted and if the information is considered sufficient to identify you as the rightful owner of the account, you will be allowed to access your account.
Need help? solution to your password now contact Window Live Mail Customer Service team for email help.